Privacy Policy

We collect information you provide directly, including:

• Contact details — name, email address, and phone number.
• Travel details — itineraries, confirmation numbers, and passenger names, provided when you request assistance.
• Messages you send through our contact form, phone line, or email.

We also automatically collect limited technical data — such as browser type, device type, and pages visited — to keep the website secure and to understand general usage patterns.

• To respond to your inquiry and provide the assistance you requested.
• To communicate with airlines, hotels, rental companies, or other third-party providers on your behalf, where you have asked us to.
• To send confirmations, case updates, and service-related notices.
• To improve our website and support processes.

We do not sell your personal information.

We share information only where necessary to deliver the service you requested — for example, with an airline, hotel, or rental company when processing a booking, change, or refund request — or where required by law. We use trusted service providers (such as our email delivery provider) solely to operate our website and support tools, under contractual confidentiality obligations.

We retain case-related information for as long as necessary to resolve your request and to comply with legal, accounting, or reporting obligations, after which it is securely deleted or anonymized.

• You may request a copy of the personal information we hold about you.
• You may request correction of inaccurate information.
• You may request deletion of your information, subject to legal retention requirements.

To exercise any of these choices, email support@reservationtrips.com.

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our services are not directed to children under 16. We do not knowingly collect personal information from children.

We may update this Privacy Policy periodically. Changes take effect when posted, with the “Last updated” date revised accordingly.

Privacy questions can be directed to support@reservationtrips.com or 7413 Hickory Log Circle, Columbia, MD 21045, USA.